Need help getting your account set up, troubleshooting automation, or answering questions about how flight price monitoring works? This Support page is a practical guide for resolving common issues quickly and moving toward activation. If you are evaluating the offer and want to understand what to expect, start with the FAQs below, then use the help options to get answers tailored to your situation.
Get started: If you have not configured anything yet, begin with setup basics and then test your first monitoring target. When you are ready, you can confirm details like API key requirements and payment setup before you enable automation.
Common questions
What is AI flight price monitoring and automated purchase assistance (beta)?
AI flight price monitoring and automated purchase assistance (beta) is an automation workflow that continuously monitors flight prices and triggers actions when a price you define is detected. When the target price is reached, the system can attempt to purchase flights on your behalf within a scheduled number of days you select. This is an algorithmic travel bot, designed to run continuously while you set your preferences.
Who is this for?
This is for travelers who want price alerts and optional automated assistance, and who are comfortable configuring an API key and enabling automation. It can be a good fit if you plan trips with flexible timing, want to reduce manual checking, and prefer to define rules like a target price and a purchase window.
How do I get started?
Most people start with a simple workflow:
- Confirm your account is ready for automation and payment settings are in place.
- Add your own API key as required by the system.
- Define a target price and set the scheduled number of days you want the purchase attempt to run.
- Enable monitoring so the system can continuously watch prices and trigger when your target is detected.
What should buyers not assume?
It is helpful to set expectations before you enable automation:
- Do not assume specific routes are always available, or that every search will return results that match your expectations.
- Do not assume the system will always find or buy the cheapest fare.
- Do not assume you will see instant results. Monitoring is continuous, and triggers depend on your target price being detected.
- Do not assume pricing will remain unchanged between detection and purchase attempt.
How to get help
If you are troubleshooting, the fastest path is to match your issue to the right category. Use these steps before you contact support, so you can share the most useful details.
1) Start with the setup basics
If your automation is not running, verify the fundamentals first. Many issues come from missing or incorrect configuration, or from a monitoring rule that is not set to trigger.
- Check that flight price monitoring is enabled for the configuration you expect.
- Confirm your target price is set correctly and matches the currency and intent you intended.
- Confirm the scheduled number of days you selected for purchase assistance.
2) Use the troubleshooting checklist
When monitoring appears to run but triggers are not happening, review these common causes:
- Your target price may be too low to be detected within the monitoring window.
- Price changes can be frequent, so triggers depend on the system detecting your threshold.
- If you are using an API key, ensure it is provided as required and remains valid.
3) Get direct answers
For account-specific help, use the resources below.
- FAQ for quick answers to setup, monitoring behavior, and account questions.
- Security & Data Protection for how your data and payment-related settings are handled.
- Contact AirScalp-Lab when you need help diagnosing a configuration issue or clarifying a beta workflow.
If you are evaluating the offer: you can also review API Key Requirements and AirScalp-Lab Product to understand what you will need before turning on continuous monitoring.
Related resources
Support is easier when you have the right context. Here are a few pages that help you move from questions to activation.
- Pricing to understand costs before you enable automation.
- API Key Requirements to confirm what you must provide for monitoring and automation.
- FAQ for common buyer scenarios, including how triggers work when a user-defined target price is detected.
- Security & Data Protection for questions about protecting your account and settings.
Quick beta expectations: This assistance is in beta testing focus now. That means behavior may evolve, and not every scenario will match what you might expect from manual booking. If you run into an issue, share the details you can, and we will help you adjust your configuration.
Final steps to activate with confidence
To keep things moving, aim to get your setup stable first, then run a test monitoring target. Once you confirm your configuration triggers as expected, you can rely on continuous monitoring to watch flight prices and act when your threshold is detected.
Get started: Begin setup now and define your first target price. If you want to confirm the requirements first, review API Key Requirements, then proceed to activation.
Contact AirScalp-Lab if you have questions about your account, troubleshooting steps, or beta automation behavior.